Introduction
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or stay at our hostel.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, address, email address, phone number, and nationality.
- Booking Information: Check-in and check-out dates, room preferences, and payment details.
- Identification Documents: Passport or government-issued ID, as required by local laws.
- Other Information: Feedback, preferences, or additional details you voluntarily share with us.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and manage your stay.
- To comply with legal and regulatory requirements.
- To provide personalized services and improve your experience.
- To send you booking confirmations, updates, and offers (if you’ve opted in).
3. Sharing of Information
We do not sell or share your personal information with third parties except:
- Service Providers: To facilitate services such as payment processing, housekeeping, or IT support.
- Legal Compliance: When required by law, regulation, or government authority.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic storage is 100% secure.
5. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing (where applicable).
To exercise these rights, please contact us at info@urbanstays.in
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Urban Stays
Kadubeesanahalli,
Plot 6, BSR Paradise Rd,
near BSR Apartments,
Kaverappa Layout,
Kadubeesanahalli,
Bengaluru, Karnataka 560103
+91 709 083 4442, +91 709 083 4443
info@urbanstays.in
